FREE SHIPPING! Convenient, Overnight, Insured

Shipping from you to us 

All of our shipping will be sent OVERNIGHT Insured Federal Express FREE OF CHARGE. This means when you print your shipping label from our website, you will have the option to pick the amount of insurance you need up to $25,000. If your lot is greater than $25,000, no problem, please just give us a call at 1-877-788-9219. Keep in mind, we are insured through Jewelers Mutual and are part of the DVX program through Federal Express. This is a Declared Value Exception service that we have been a part of for over 10 years with Federal Express. So rest assured, on top of sending your package overnight, it is fully insured specifically for jewelry related items.

Packages can be dropped off at an authorized FedEx location or a FedEx / Kinko's. Packages deposited in drop boxes or taken to third party pickup locations will be denied by insurance claims. If you would like us to schedule a Fedex pickup at your location, just give us a call at 1-877-788-9219 and we would be happy to do so.

Payment

The same day we process your lot, we will issue you an e-check. You simply open your email, print your check and take it to your bank. Yes, it's that easy. If for some reason you would like a wire or traditional check, we can offer that as well. As you know, most other refiners charge you for this type of expedited service, we do not. We of course do not send out payment until you give the OK on the final settlement.

Returns

If you are not satisfied with our final settlement for any reason, we will promptly send back your lot at no cost to you.